A Vibrant July: Celebrating the Dovehaven Community

As the summer weather continued to bring its share of surprises, July proved to be a vibrant month filled with an array of exciting fundraisers, and events, creating cherished memories, and bringing us all closer together. From explorations at the Liverpool World Museum to fun-filled parties and heart-warming celebrations, this vibrant July was nothing short of extraordinary. Let’s journey down memory lane and relive the social events that made July truly remarkable.

An Amazing Day at Liverpool World Museum with Brooklands Residents

Our adventure started with a captivating visit to the Liverpool World Museum, where we explored fascinating exhibits and encountered some creepy crawly friends, like the enchanting spiders! The pictures we captured speak volumes about the wonder and knowledge that museums can impart.

Cheese and Wine Day at Pennine View and Church View

Indulging in delectable cheese and wine with friends and family was a treat for the taste buds and a perfect way to savour the company of loved ones.

Aloha Hawaii Party at Marsh House

Residents felt the spirit of Aloha and dressed up for an incredible day! We bounced on the bouncy castle and tested our luck with the tombola. The refreshing ice cream van and challenging hook-a-duck game added to the fun!

Therapy Dogs at Brooklands

Witnessing the heart-warming interactions between therapy dogs and the residents at Brooklands care home was a reminder of the positive impact of animals on mental well-being.

John’s Journey of Self-Discovery at Dovehaven House

Through the dedicated care and support provided by our team, John embarked on a journey of rehabilitation and rediscovery. During his time with us, he found solace and joy in playing the piano, rekindling his love for music.

Celebrating Emily Pankhurst’s Birthday at Argyle Park

In commemoration of this remarkable woman, our residents came together and filled the home with vibrant colours by colouring Suffragette Roses. Each flower represented the spirit of equality and empowerment that Emmeline Pankhurst fought for throughout her life.

James, Pam, and Paige Abseil Fundraiser

The enthusiasm displayed by Brooklands Care Home community in supporting their fundraiser was awe-inspiring. Together, they made a significant impact and helped improve the lives of residents at Brooklands by abseiling down Anfield Stadium!

Wimbledon at Argyle Park

The spirit of Wimbledon came alive at Argyle Park as residents decided to host their very own sit-down tennis event in the heart of July. Argyle Park was excited as everyone gathered to witness a friendly competition between residents and family members.

A Special Gathering at Garden Lodge

Introducing baby Charlotte Ponzini and celebrating with BBQ and a drink! We gathered to celebrate the arrival of baby Charlotte Ponzini, daughter of Garden Lodges Home Manager and the occasion was nothing short of magical.

Lloyds and Co Peace of Mind Talk at The Brunswick

A topic that often goes overlooked but is of utmost importance – having a will and power of attorney documents. Thanks to the expertise of Lloyds and Co, we gained valuable insights into why securing our future and ‘peace of mind’ is crucial. Vicky Slater’s comprehensive talk equipped us with knowledge about the necessary steps to ensure our affairs are in order. It was an eye-opening hour that empowered us to take control of our financial and legal matters.

Celebrating CQC

What better way to mark a fantastic month than with a grand celebration? Dovehaven Care Homes received their ratings from the Care Quality Commission. As we commemorated being rated ‘Good’ by the Care Quality Commission (CQC). This remarkable recognition was a testament to the dedication and commitment of the staff at Pennine View, Dovehaven House, The Beaufort, Dovehaven Lodge & Marsh House. The smiles on our staff’s faces really show just how much this recognition means to us!

Employee of the Month Awards

Let’s give a standing ovation to our incredible team members Ste Quilliam, Zunaira Ashfaq, Sian Taylor, Louise Gibney, and Tom Ely, for their unwavering dedication and exceptional contributions to Dovehaven Care Homes!

As we bid farewell to this vibrant July, we eagerly anticipate the events that August has in store for us. Let’s continue to cherish every moment, spread positivity, and make a difference in the lives of those around us. Together, we can create more memories and strengthen the bonds that make the Dovehaven community special.

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A collage image made up of pictures of residents and members of staff enjoying events from the busy month of July

A Day in the Life at Millbrook House Care Home: Unveiling the Magic of Namaste Care

Millbrook House care home

Namaste Care: A Holistic Approach to Dementia Care at Millbrook House

Nestled in the heart of Southport, Millbrook House is more than just a nursing home – it is a place where nearly 50 residents living with dementia find comfort and ‘namaste’ care. Namaste care is a holistic and compassionate approach to dementia care that emphasises the individual’s dignity, well-being, and emotional connection. Rooted in the principles of person-centred care, Namaste care focuses on providing comfort, respect, and a sense of purpose to individuals living with dementia. In this blog, we invite you to step into the world of Millbrook House and discover what ‘Namaste’ dementia care at Millbrook is all about!

Engaging Minds and Bodies: The Millbrook’s Enriching Activity Programme

Our experienced activities coordinator, Ian, plays a crucial role in enriching the lives of the residents through a variety of engaging activities that focus on both physical and mental exercises.

Daily sing-along sessions & themed-based activities, for example, sit-down Tennis with the residents whilst we watch Wimbledon are just a few of the activities Millbrook House do to actively engage the residents. Ian understands the importance of physical activity for the overall well-being of the residents. Sit-down tennis is a modified version of the popular sport that allows all residents to participate and have fun regardless of mobility. This activity not only promotes physical movement, hand-eye coordination, and balance but is also great fun and encourages healthy competition!

In addition to sit-down tennis, Ian organises lively sing-along sessions throughout the day where he encourages the residents to join in and sing their favourite songs through the decades. Music has a unique way of connecting with individuals, especially those living with dementia, and it often evokes cherished memories. These sing-along sessions lift spirits and evoke a joyful atmosphere throughout Millbrook House.

In addition, Ian recognises the significance of keeping the residents’ minds active and sharp. Tai Chi, a gentle form of exercise that combines slow movements with deep breathing, is regularly conducted by Ian. This ancient practice promotes balance, flexibility, and relaxation and enhances cognitive functions and mental clarity.

Ian’s passion for languages goes beyond creating a friendly and inclusive atmosphere at Millbrook House. He firmly believes in the cognitive benefits of engaging residents with a multi-lingual approach, especially for those living with dementia. Ian often speaks with the residents in their native language and engages with the residents and encourages them to talk about their life. Research has shown that stimulating the brain through language and communication can have a positive impact on the cognitive function and memory retention of residents.

Ian’s unique approach to activities at Millbrook House perfectly complements the person-centred care philosophy. He takes the time to understand each resident’s abilities and interests, tailoring the activities to suit their individual preferences. With his infectious enthusiasm and genuine care for the residents, Ian creates an inclusive and vibrant environment that leaves a lasting positive impact on everyone at Millbrook House.

A Melodic Dining Experience: Musical Accompaniment to Mealtimes

One unique aspect of the dining experience at Millbrook House is the musical accompaniment during mealtimes. As residents all come together to enjoy their food, they are treated to the nostalgic tunes of their favourite artists, ranging from the soulful performances of Paul Potts to the beautiful melodies of Elvis Presley. The music serves as a beautiful backdrop, setting the perfect scene for enjoyable conversations and a sense of community.

Furthermore, the chef actively seeks input and feedback from the residents, ensuring that their preferences and favourite dishes are considered when planning future menus. The team at Millbrook House recognises that the dining experience is not just about providing great-tasting nutritional food but also an opportunity to create cherished memories. Special occasions and birthdays are celebrated with delicious cakes and treats, making residents feel loved and appreciated on their special days.

Person-Centred Approach: Building Trust and Nurturing Bonds

At Millbrook House, we believe that every individual is unique, and their care should reflect their personality, preferences, and routines, which are ever-changing. Before a resident moves in, we conduct comprehensive assessments to understand their needs fully. This valuable information is then woven into personalised care plans that guide our caregivers in providing attentive and dedicated support.

Our senior care assistant, Sian Taylor, who has been with Millbrook House for the past seven years, beautifully summed up the essence of our care philosophy. She expressed, ‘Being a carer is all about building real relationships with the residents and understanding and being attentive and responsive to their needs.” This sentiment echoes the heart of our approach – valuing each resident as a unique individual and forming genuine bonds of trust and care. Sian’s dedication and pride in her time at Millbrook House exemplify the deep sense of fulfilment that comes from providing personalised care and creating a nurturing environment for our residents.


In conclusion, Millbrook House care home in Southport stands as a shining example of the transformative power of ‘namaste’ dementia care. Through their person-centred approach and dedication to providing an exceptional experience, the residents find comfort, joy, and a true sense of community within its walls. With a strong emphasis on person-centred care, the home’s experienced activities coordinator, Ian, orchestrates engaging and inclusive activities that promote physical well-being and mental agility. The dedication of the care staff, exemplified by Sian Taylor, reflects the heart of the personalised care philosophy, where every individual is valued, understood, and supported in their unique journey.

Find out more here- http://dovehaven.co.uk/our-homes/millbrook-house/

Manchester House Memorial Garden: A Place of All Residents, Friends & Family!

Welcome to Manchester House, a place where love and care thrive. Located at 83 Albert Road Southport, just a stone’s throw away from Hesketh Park, this specialist care home has a newly renovated outside space known now as the ‘Memorial Garden’. Opened on the 8th of June, this beautiful garden serves as a memory of a beloved resident who left a legacy to the home, through a generous donation. Let’s delve deeper into the story behind the garden, its significance, and the joy it brings to all who visit.

The Grand Opening

On a sunny day on June 6th, the Mayor of Sefton, Cllr June Burns, honoured us by opening the Manchester House Memorial Garden. The day was filled with buzz as we prepared for the occasion, putting up bunting and preparing the special celebratory afternoon tea, as the mayor joined in on the fun, also spending some time in our games room playing air hockey and shooting hoops in our basketball net, managing to score a hoop the first try! Cllr June Burns then took a tour of our home, taking the time to meet our residents and assembled family members and friends who were chatting to her about the wonderful care they receive.

Location and Setting

Situated in the popular seaside town of Southport, Manchester House is directly opposite Hesketh Park. Housed within the grounds of a grand Victorian building, the memorial garden offers a space for all. It’s a beautifully kept garden, filled with newly planted flowers among the established trees, this is also a haven for wildlife which makes it a peaceful place to sit and enjoy. In addition to this space, the home itself has two dining rooms, two lounges and two courtyard garden areas, with seating areas available for all to enjoy the sun and BBQ, weather permitting!

Why was the Memorial Garden Created

The creation of the memorial garden was driven by the desire to honour the memory of a cherished resident who had called Manchester House home for a number of years. Through his generous donation, he left a legacy that allowed us to create this beautiful space where people may sit. Visitors to the garden are also able to add a ‘memory token’ on the ‘memory tree’. The garden serves as a reminder of the love and care that permeates throughout Manchester House, touching the lives of our residents, their families, and our dedicated staff.

Kylie Radcliffe, Home Manager of Manchester House, said this at the opening event ‘’We have created a space where relatives, friends or residents, can leave a token in the memory of a loved one,  as a reminder of what they meant to us. I am sure that we are all grateful for the generous gift made to us and he is looking down and pleased with what we did with it!’’

A Place for Reflection and Remembrance

The Manchester House Memorial Garden offers a serene environment where one can sit, read, and appreciate the beauty that surrounds them. The garden provides a space for residents, family members, and staff to come together, read messages of love and remembrance, and be reminded of the deep sense of community that Manchester House fosters.

The Manchester House Memorial Garden stands as a symbol of love, remembrance, and tranquillity. It is a testament to the generosity of a resident whose memory will forever be cherished within the walls of Manchester House. As residents and visitors find respite in this environment, they are reminded of the care and dedication that make Manchester House a truly exceptional place.

Come and experience Manchester House and its Memorial Garden for yourself—a place where beauty, serenity, and the spirit of love unite.

Dovehaven Care Homes: From a house to a home

Everyone desires a place that feels like home, especially those requiring specialised care and support in their later years. Dovehaven Care Homes understand this need and are dedicated to creating a homely environment for its residents. In this blog post, we will explore the exceptional efforts made by Dovehaven to transform their care homes into warm and welcoming havens that provide a true sense of home.

Thoughtful Interior Design:

Upon entering a Dovehaven Care Home, visitors are immediately struck by the carefully crafted interior design. Each space is thoughtfully curated to provide comfort and familiarity. Warm colour palettes, cosy furnishings, and soft lighting create an inviting ambience reminiscent of a cherished family home. Residents are encouraged to personalise their living spaces with cherished belongings, photographs, and mementoes, further enhancing the homely atmosphere.

Beautiful Outdoor Spaces:

Dovehaven recognizes the importance of connecting with nature and has beautifully landscaped gardens and outdoor areas for residents to enjoy. These spaces offer residents the opportunity to engage in outdoor activities, bask in the sunlight, and enjoy fresh air. Whether it’s tending to a garden, taking a stroll, or simply relaxing on a bench surrounded by nature’s beauty, these outdoor spaces provide a sense of tranquillity and serenity.

Homely Dining Experience:

Mealtimes at Dovehaven Care Homes are more than just nourishment; they are social and communal experiences. The dining areas are designed to replicate a cosy family dining room, fostering a sense of togetherness. Residents are encouraged to share their meal preferences and dietary needs, ensuring that each meal is nutritious and tailored to individual tastes. The aroma of freshly prepared meals wafts through our homes, evoking comfort and familiarity.

Embracing Personal Connections:

Fostering meaningful connections between residents, staff, and family members is a crucial element in creating a homely environment. At Dovehaven, the care team prioritizes building strong relationships with residents, taking the time to listen, engage, and provide emotional support. Regular social activities, such as group outings, game nights, and themed events, promote camaraderie and friendship among residents, making them feel like part of a close-knit community.

Continuity of Care:

Dovehaven Care Homes understand the importance of consistency in specialized care. By assigning dedicated staff members to individual residents, a sense of familiarity and trust is established. This continuity of care ensures that residents feel secure and well looked after, creating a homely environment where they can thrive.

Dovehaven Care Homes go above and beyond in their commitment to providing a homely environment for their residents. Through thoughtful interior design, beautiful outdoor spaces, homely dining experiences, personal connections, and continuity of care, they create a sense of home invaluable to those needing specialized care, support, and companionship. In this haven of care, residents can truly flourish and enjoy their later years surrounded by warmth and compassion. Dovehaven Care Homes exemplifies the idea that a care/nursing home can be transformed into a loving home, where life is celebrated and cherished every day.

For any inquiries, please visit www.dovehaven.co.uk/contact. Specialised care can be arranged for you today!

Dovehaven hires Jenny Davies as its first CEO

Dovehaven CEO Announcement

Dovehaven, a leading care home provider in the Northwest, recently made a significant announcement regarding the appointment of Jenny Davies as their first-ever Chief Executive Officer. With an impressive background in Regulated Utilities, Telecoms, and Retail, Jenny brings a wealth of experience to her new role. Prior to joining Dovehaven, she held the position of CEO at THG Ingenuity and M247, demonstrating her expertise in leading large people-centric organizations.

The decision to appoint Jenny as CEO reflects Dovehaven’s rapid growth in recent years, with 22 homes already established across Merseyside and Lancashire. Under Jenny’s leadership, the company is poised for further expansion and development. Mark Gilbert, Owner and Chairman of Dovehaven, expressed his enthusiasm for Jenny’s appointment, highlighting her broad experience and genuine people-centred leadership as crucial factors in the decision-making process.

Jenny herself expressed her excitement about joining Dovehaven, emphasizing the importance of the health and social care sector in providing high-quality adult social care. Recognizing the significance of this sector, particularly in recent times, Jenny acknowledged the strong purpose of Dovehaven and expressed her commitment to working closely with the owners and the capable team to drive the business forward. Her vision is to establish Dovehaven as the leading care home provider in the Northwest.

For those interested in learning more about Jenny and her professional journey, she can be found on LinkedIn at Jenny Davies’ LinkedIn profile. Her LinkedIn profile offers insights into her background, accomplishments, and aspirations within the health and social care industry.

Dovehaven’s appointment of Jenny Davies as their CEO marks an exciting chapter for the organization. With her extensive experience, strong leadership skills, and passion for providing exceptional care, Jenny is poised to lead Dovehaven into a future of continued growth, innovation, and excellence in the field of adult social care.



Dovehaven rated in UK ‘Top 20’

Dovehaven, a care home group in the UK, has recently achieved significant recognition for their outstanding care and services. They were named one of the ‘Top 20 Rated Large Care Home Groups in the UK’ by Carehome.co.uk, a platform often referred to as the care sector’s equivalent of TripAdvisor. This achievement has brought great joy and celebration to the entire Dovehaven ‘family’ of care homes.

The Managing Director of Dovehaven, Sam Jacob, expressed immense gratitude to the residents, their families, and friends who took the time to share their reviews and feedback. He acknowledged that this recognition is not only a milestone for Dovehaven but also a testament to the hard work and dedication exhibited by the entire Dovehaven team. Sam Jacob emphasized that receiving positive reviews and recognition from the residents and their families is of utmost importance to Dovehaven, as it reflects the genuine satisfaction and trust placed in their care.

Furthermore, Garden Lodge Care Home, a part of Dovehaven, achieved an additional accolade by being recognized as one of the ‘Top 20 Rated Care Homes in the North West.’ This achievement reflects the exceptional efforts of Catherine Ponzini, the care home’s team, and the unwavering support they received from their residents and families. Dovehaven takes great pride in this accomplishment, considering it a highly sought-after recognition within the care home industry.

Dovehaven’s message emphasizes that the opinions and experiences shared by the residents and their families hold more significance than the self-proclaimed excellence of the care home group. They extend heartfelt thanks to the families who have provided kind and supportive comments, as well as constructive feedback, which has contributed to the growth and improvement of Dovehaven’s services. The recognition and appreciation from the residents and their families mean a great deal to Dovehaven, as it reflects their commitment to providing exceptional care and creating a nurturing environment for their residents.