Welcome Avonleigh Gardens to the Dovehaven Family of Care Homes

Avonleigh Gardens care home located in the heart of Oldham in Greater Manchester
Avonleigh Gardens care home located in the heart of Oldham in Greater Manchester
Dovehaven Care Home Group is pleased to welcome Avonleigh Gardens care home into the Dovehaven family of care homes.

This week, Dovehaven have completed on their purchase of Avonleigh Gardens Care Home. This move marks a significant expansion for Dovehaven, reinforcing our commitment to providing exceptional person-centred care to residents across the north west. The home, which is located in Oldham, Greater Manchester was previously operated by MHA (Methodist Housing Association). Continue reading “Welcome Avonleigh Gardens to the Dovehaven Family of Care Homes”

Moving on Up! Welcome to the new floor of Pennine View

Pennine View in Accrington, is preparing to welcome new residents back to their top floor after extensive renovations.

The care home has this week cut the red ribbon and officially re-entered the 3rd floor of the home into service. The new floor features 13 newly decorated ensuite bedrooms, a large TV lounge, hair salon and bright dining hall.

A modern dining hall with wooden padded chairs, round tables with pink table cloths. The walls are decorated with framed pictures and there are flower arrangements on tables

A care home lounge with a beautiful flower arrangement on a coffee table and TV on the wallA young female carer helps an elderly woman during meal time at a care home

 

 

 

 

 

Pennine View offers residential care for individuals 65 and over living with mild and moderate dementia. The home scores 9.5 on Carehome.co.uk and has a CQC rating of Good in all categories.

Since purchasing Pennine View in 2021, the 3rd floor has been closed to residents. The Dovehaven team have been working tirelessly over the past eighteen months to fully rejuvenate the space. All thirteen of the ensuite bedrooms have been redecorated, as well as the hair salon, lounge and dining hall all receiving a fresh lick of paint, new fixtures, furnishing and finishing touches.

The opening of the floor marks the end of a period of change for the home. Pennine View welcomed the new registered home manager, Emma Willoughby in Month, Year. Since joining, the home has gone from strength to strength, receiving a CQC rating of Good in May, 2023. When the home welcomes the first residents back to the floor, it will signal the beginning of a new chapter for Pennine View.

A bright bedroom with a single bed, armchair and bedside tableA group of elderly residents doing armchair exercises led by a carer

A hair salon with floral wallpaper and blue salon chairs

 

 

 

 

 

Located in Accrington, the home is at the heart of the community and has many strong links with local businesses, schools and shops. Residents at Pennine View often enjoy visits from local nurseries and other youth groups, where they play games, do crafts and garden (weather permitting!).

The new floor will prepare and serve the same great menu that the home is known for, including old favourites like pies, roasts and sticky toffee pudding. Created by our in house chefs, meals are always packed with quality, seasonal and nutritious ingredients. With the reassurance that dietitians oversee the menu preparation, we guarantee our meals are as nourishing as they are appealing and delicious.

If you know someone struggling with the effects of dementia, who you believe would benefit from calling Pennine View home, do not hesitate to get in touch!

Meet Abi: Dovehaven’s Digital Marketing Apprentice #NAW2024

A headshot of Abi Warley.As it is national apprenticeships week, we wanted to shine a light on Dovehaven’s digital apprentice, Abi Warley.

Abi joined Dovehaven in October 2023 after completing her studies in Graphic Design at Southport college. As part of the Dovehaven Corporate Development Team, she has been able to put her graphic design skills into practice in the real world. Since starting at Dovehaven, Abi has been involved with some of the organisation’s biggest campaigns, including the re-opening of the top floor of Pennine View Care Home, our Forever Together campaign, and our 40th birthday celebrations last October (we really threw her in to the deep end with that one).

As Dovehaven’s digital marketing apprentice, Abi is constantly learning on the job, earning a wage and growing as a young professional early in her career. Each week, Abi has one day dedicated to working towards her apprenticeship qualification, learning online with a dedicated tutor. The rest of the week Abi is on the ground, visiting our care homes, taking part in meetings with Managers and helping to make decisions about advertising spend, marketing campaigns, and brand design.

We asked Abi about the top 5 things she has learnt since starting at Dovehaven:

 

5 things I have learnt being a digital marketing apprentice working for a large care home group:

1. The first thing I have learnt since working as a digital marketing apprentice is that you don’t have to learn just from a book, but you can also learn from people within your industry. That could be whether they are teaching you something completely new or helping you expand on your current knowledge.

2. Another key thing I have learnt which I consider to be important is responding to the negative as well as the positive. Working in the marketing industry means you could spend a lot of time reading what others have written about your company on social media whether it be good or bad. As much as everyone loves the positive it’s important to listen to the negative as it shows that we as a company listen to what everyone is saying and not just ignoring it, and it can help us focus on what we need to improve on.

3. Researching different social media platforms such as Facebook, Instagram, TikTok, etc are also key in digital marketing as it will help you know what age ranges to reach on those platforms. For example, if you were to reach someone between the ages of 50-60, it would be more reasonable to advertise on Facebook whereas someone in their 20’s might be more active on Instagram or TikTok.

4. Something key I’ve learnt is that without social media, a lot of businesses might struggle to advertise themselves as without the social media presence it would be more difficult to reach potential customers and instead you would have to rely on making sure your SEO is high to make sure you rank higher on search engines.

5. The last key thing I’ve learnt since working as a digital marketing apprentice for a large care home group is that you must have a balance between what you’re posting such as a mix of photos, videos and information graphics. The different social media platforms usually have specific types of posts, such as TikTok is used for videos whereas Instagram and Facebook would generally have photos. – Abi

We’re so proud to have such young and creative talent working at Dovehaven. Doing this apprenticeship will set Abi up for a bright future, armed with all the skills she needs to succeed in a career in digital marketing.

To find out more about the wide range of career opportunities here at Dovehaven, please visit our recruitment page  http://dovehaven.co.uk/recruitment/

or email us at Recruitment@Dovehavencarehomes.co.uk and one of our team will be able to support you with your enquiry!

Dovehaven’s 460 miles challenge for Heart Month

DID YOU KNOW 460 People die each day in the UK due to heart related disease?

This month, Dovehaven are on a mission. We want to help raise awareness of heart related diseases and to encourage heart healthy habits for our colleagues. In collaboration with Heart UK, Dovehaven Care Homes is taking on the Challenge 46.

During this month long challenge, Dovehaven colleagues are attempting to collectively walk 460 miles! In covering this distance, we hope to spread awareness of the risks of high cholesterol. One step at a time, we want to promote a path to good heart health for our employees. An active lifestyle is not only important for our physical health, but also the mental health and wellbeing of individuals. A brisk 10-minute daily walk has been proven to be the cheapest and simplest way to reduce ones risk of developing heart related illnesses in later life, so it is crucial that we encourage many of our colleagues to put on their walking shoes this month and help us towards our goal of 460 miles!

Heart health is an important issue for Dovehaven. Throughout our 20 care homes across the North West, we have many residents and colleagues who are affected by heart related illnesses. During the Month, we will be taking many opportunities to share information about heart health. Follow us on Instagram and Facebook, where we will be sharing steps that individuals can take to lower their own cholesterol and improve their own heart health.

Other events in the Month

Dovehaven’s 460 mile walk for Heart Month is just one of the events that the organisation are using to promote healthy heart habits for our residents and team members. Coinciding with the month of Valentines Day, Dovehaven’s approach to national Heart Month this February is all about sharing the love to ourselves as well as our friends and family. Mental well-being is just as important as our physical well-being. Taking steps to improve one, has had a proven effect on improving the other.

By taking on this challenge, Dovehaven is continuing our commitment to championing person-centred care, and improving the standard of care across the region. As an award winning care provider in the North West of England, we recognise the importance of taking care of Dovehaven employees, so they can continue to take excellent care of our residents. Find out more about the award winning care at Dovehaven.

To follow along with Dovehaven’s challenge to walk 460 miles, follow us on social media including Facebook and Linkedin!

An elderly couple walking hand in hand by the side of a canal

Dean Wood Manor rated 5th best care home in Wigan

Dean Wood Manor Care home stands proud in an idyllic green luscious landscape of well kept lawns and dark green trees.Dean Wood Manor has been ranked in the top 5 care homes in Wigan, according to an article posted by Wigan Today, last week.

In the list, Dean Wood Manor has been ranked as the 5th best rated care home in Wigan, based on Carehome.co.uk scores, of which Dean Wood Manor has secured a 9.8 rating!

Home Manager Jane Davies expressed her sincere thanks to all family members who have left their reviews of Dean Wood Manor on Carehome.co.uk in recent weeks.

Want to find out more about Dean Wood Manor Care Home?

Carehome.co.uk is the UK’s largest care home review site. The website allows verified family members and friends of residents to leave reviews of the care, the team, and the facilities of care homes up and down the country. Each care home is given a score out of 10, which helps customers and possible residents to compare the standards of care between many different care homes.

Part of the award-winning Dovehaven family of care homes, Dean Wood Manor is CQC rated Good, and specialises in Dementia Nursing care for 50 residents.

We are thrilled to be recognised so highly in this list of the top 17 care homes in Wigan and congratulate the hard work and dedication that the Dean Wood Manor team continually show to the residents and their families.

A big well done to all the other care homes who have been rated in this article. You can read the full list of Care Homes here (wigantoday.net)

To keep up to date with the latest news and events going on at Dovehaven care homes follow us on Facebook, Instagram, LinkedIn, and now Tik Tok!

The festive feast: Christmas Dinner at Dovehaven Care Homes

It’s the most wonderful time of the year! Christmas week quickly approaches, Dovehaven Care Homes is gearing up to create a Christmas Dinner dining experience that will make the holidays truly special for our residents. Behind the scenes in each of our kitchen’s, Dovehaven Care Homes partners with Apetito. The renowned catering company is the sister company of Wiltshire Farm Foods. This collaboration ensures that our residents receive meals of the utmost quality, prepared with precision and care. Apetito’s dedication to freshness and flavour aligns perfectly with our mission to offer delectable and nutritious meals to our cherished residents.

What’s on the menu?

Christmas Day Extravaganza:

On Christmas Day, our residents will be treated to a feast fit for royalty. The festivities kick off with a velvety Butternut Squash Soup, setting the tone for an indulgent meal. For the main course, residents can choose between the traditional Roast Turkey or the savory Roast Beef, accompanied by all the trimmings that make this season special. To cap off the celebration, dessert options include the classic Christmas Pudding with custard or a tempting Sherry Trifle.

 

Boxing Day Bliss:

Boxing Day continues the culinary journey with a delightful Pea and Ham Soup as the starter. The main course options include the succulent Wiltshire Ham with Orange and Cranberries or the flavourful Roast Lamb in Gravy. The festive spirit continues with dessert choices that include a Festive Fruit Crumble or a refreshing Lemon and Orange Sponge.

 

 

 

Welcoming the New Year in Style:

As we welcome the New Year, our residents will be treated to a sophisticated menu featuring Red Pepper and Tomato Soup as the starter. The main course options include Premium Roast Beef or Pork with Sage Stuffing, promising a delightful start to the year. For dessert, residents can indulge in the decadence of Tiramisu or the warm comfort of Mincemeat Crumble Sponge.

 

 

 

Thanking Dovehaven’s little helpers

Behind the deliciousness of every dish is the hardworking kitchen staff at Dovehaven Care Homes. Throughout Christmas, these dedicated individuals will be on shift. It is their hard work that ensures that every meal is prepared with love and Care. Their commitment to excellence ensures that residents receive not just a meal but an experience that warms the heart. However, our ongoing commitment to creating magical moments extends beyond the dining table. Our compassionate team of carers will be working tirelessly over the Holidays, providing top notch care, quality entertainment and making sure that every resident and their families have a carefree and joyous Christmas and New Year.

The team at Cedar Garden Care Home in Preston dressed up as Elves for this year’s Elf Day 2023

Share Your Experience:

Christmas dinner at Dovehaven is at the heart of our celebrations. While our staff continue to provide the highest quality care to our residents, we want to ask you to share your experiences with Dovehaven Care Homes over on Carehome.co.uk. To stay updated on all the Dovehaven festivities, follow us on social media including Facebook, Instagram and our new Dovehaven Tik Tok account!

Wishing you a joyous and delicious holiday season with your loved ones at Dovehaven!

Sharing the birthday joy: Dovehaven commemorates 40th birthday with 40 Acts of Kindness

Dovehaven Care Homes has carried out 40 Acts of Kindness to commemorate 40 years of care excellence. Across our network of 21 Care Homes around the North West of England, the Dovehaven team have carried out 40 random acts of kindness to celebrate 40 years of the business and say thank you to all the local communities and businesses who have helped us along the way.

Throughout October, the care staff and residents in Dovehaven Care Homes have been carrying out special acts of kindness, that have then been recorded on social media. We set out to perform 40 Acts of Kindness, but our team have exceeded expectations with the final ‘Kindness Counter’ recording 46 acts of kindness carried out throughout the month.

The acts of kindness came in all shapes and sizes and were carried out by both team members, senior leaders and residents. Some acts of kindness included collecting hampers for local charities and food banks, doing a litter pick, donating clothes to homeless shelters, and gifting chocolates and flowers to friends and relatives that visited the homes.

Older man holding a box of chocolates he shared as one of the 40 acts of kindness staff from Dovehaven head office delivering hampers to local charities as one of the 40 acts of kindness A group of care staff holding flowers they were gifted as one of the 40 acts of kindness

As well as acts of kindness, we’ve hosted a range of exciting events during their birthday celebration month. Residents and staff were invited every Friday during October to join a special video call, where events such as birthday bingo and a virtual cocktail party took place.

We opened our first care home, Dovehaven Residential Home in 1983 and since then the business has grown to more than 20 Care Homes around the North West. We offer a wide variety of elderly care including dementia, residential, and complex health care.

Dovehaven’s birthday celebrations come at a time of transformation and growth for the company. New home acquisitions will see us grow even further in the coming months.

For more information about Dovehaven, including current career opportunities, visit www.dovehavencarehomes.co.uk

Sip, Sip, Hurray! Dovehaven’s virtual cocktail party

Whoever said Care homes are no fun, clearly hasn’t been to a Dovehaven virtual cocktail party! On Friday afternoon, we hosted the 3rd of Dovehaven’s big birthday celebrations. Residents, members of the care team and support staff from head office met online via video call to throw a virtual cocktail party. And in true Dovehaven fashion, it was a hoot!

A dovehaven activity coordinator showcasing their extravagant cocktail bar ready for the dovehaven virtual birthday cocktail party.A display of cocktail glasses, fruit and alcohol bottles ready for the Dovehaven virtual birthday cocktail partyA display of cocktail glasses, fruit and alcohol bottles ready for the Dovehaven virtual birthday cocktail party

 

 

 

 

 

 

 

 

Each home had been asked to come prepared with one original cocktail or mocktail that embodied the Dovehaven spirit. And oh boy did our team get involved with this one! An emphasis on spirit must be heavily stressed here. The team and residents from the twelve homes that took part in the call, had all prepared at least 2 cocktails and mocktails each. Many of the homes had even put together cocktail displays, with extravagant designs, unique posters and decorations.

Potency

For a variety of different reasons some of our care homes have a zero-alcohol policy and in this case the teams were tasked to create delicious mocktails for their residents. However, many of our homes and our residents are not afraid of a little tipple now and again, and in these cases the spirits were high on Friday. As the name suggests, ‘The Brunswick Floor Diver’ which contained vodka, Bacardi and sparkling wine, was a particularly potent brew. The team at the Brunswick Care Home had reassured the judges that this cocktail had been thoroughly tested and enjoyed by many of the residents throughout the week.

 

Theatre

Alcohol content was not the only measure of success for the cocktails on Friday. The judges were also giving out points for theatricality and extravagance. On the video call, we saw some great contributions to this category from the likes of Hope House, with their Halloween themed birthday cocktail called ‘The Alchemist’ which was served bubbling and erupting with fog. Another honourable mention came from Dovehaven Lodge, who had fully committed to the birthday theme, completing their cocktail with a lit candle!

 

Dietary requirements

A special mention must be made to the team at Pennine View. Not only did they make a separate cocktail and mocktail for residents to enjoy. But they went one step further, to ensure that their cocktail was not only delicious, but also nutritious. Pennine’s Blue Banana cocktail was fortified with double cream for added calories. This is especially important for residents with dietary requirements that mean they need to consume more calorific foods in their meals and drinks. Everybody was so touched to hear that the team at Pennine had not only considered fun and flavour in their cocktail, but also the specific needs of their residents.

Read more about how we care for residents with specialist health care requirements

Awards

After a tough round of deliberation, the softies in the corporate development team couldn’t help but give all participating homes an award each for their fantastic effort and real commitment to make this week’s party something really special for our residents.

The judges scores are in:

Brooklands Winners of the ‘Visual Merchandising Award’ what an excellent display of wonderful cocktails. We loved the care taken to present your drinks.

Church View Winners of the ‘Dovehaven Recognition Award’ for the ‘Gilberts Gamble Tequila rose’ and the ‘Dodgy Damo’

Marsh House Winners of the ‘Sugar Rush Award’ you can never have too much sugar!

Pennine View Winners of the ‘Inclusivity Award’ making sure there was a cocktail for everyone in the home, and a few calories extra!

Hope House Winners of the ‘Wow factor Award’ the Hope House Alchemy had to be seen to be believed

Paradise House Winners of ‘Spirit of the Home Award’ everyone has tried it and everyone has loved it!!

The Brunswick Winners of the ‘Potency Award’ nothing stronger being served on Lord Street

Dean Wood Manor Winners of the ‘Most Considered Cocktail’ Award – we loved the addition of ‘kindness’ to your cocktail!

Westcliffe Winners of the ‘Upmarket Award’ served from a drinks trolley and looked was definitely ‘shaken not stirred’.

Dovehaven Lodge Winners of the ‘Celebratory Award, thanks for recognising the 40th birthday, even with a candle on the top!

Millbrook Winners of the ‘Style’ Award served by a cocktail waiter who looks fresh out of Raffles!

Maple Lodge Winners of the ‘Disconnected but there in Spirit Award’

 

Thank you to all of the residents and care team for taking part in Dovehaven’s big birthday virtual cocktail party. It was so wonderful to see everybody enjoying themselves. The cocktails and mocktails certainly went down a treat with everybody!

For more information about our care homes and the amazing care that we provide, please visit www.dovehaven.co.uk

 

Dovehaven appoints Emily O’Keefe as group people director

Emily O'Keefe as new group people director

Leading care provider, Dovehaven Care Homes, based in the North West of England has appointed Emily O’Keefe as their new group people director.

O’Keefe has previously held senior people and HR roles in organisations such as Certas Energy, Novartis and United Utilities.

Her appointment comes at a time of transformation and growth for the Dovehaven Group. Now owning 22 care homes across Merseyside and Lancashire, new home acquisitions will see the business grow further in the coming months.

Dovehaven CEO, Jenny Davies said: “To have somebody of Emily’s experience and calibre join Dovehaven is fantastic. Emily brings a wealth of experience in HR and we are all extremely excited for Emily to join us at this pivotal time in Dovehaven’s journey.

“Emily will work very closely with myself, the Board and the rest of the Executive team in our ambition for Dovehaven to become the leading care organisation in the North West.”

Emily O’Keefe added: “I am very pleased to be able to join the Dovehaven Group at such an exciting time in their journey of growth and transformation. I have a real passion for equality and fairness in the workplace as well as supporting the business in shaping a learning and development agenda that helps support the business as it evolves.

I am committed to grow and develop the Dovehaven Group as sustainable employer and business with new and existing people, cultures and ways of working.”

Outside of work enjoys spending time with her family and friends.

Dovehaven Care Homes is a leading elderly care provider based in Southport, Merseyside, with almost 1000 residents in our care across more than 20 Care Homes in the North West of England.

For more information about Dovehaven, including current career opportunities, visit: www.dovehavencarehomes.co.uk

Celebrating 40 years of Dovehaven

Dovehaven Care Homes is excited to celebrate our 40th anniversary, marking four decades of dedicated service to elderly residents and their families. Throughout the month of October, Dovehaven is hosting a wide range of events for staff and residents to celebrate our ruby anniversary.

As the leading care provider in the North-West, Celebrating 40 years of Dovehaven offers us as a company, the chance for the team and residents, to celebrate and commemorate the company’s growth and ever-committed dedication to excellent care across the region.

“We have an amazing team at Dovehaven. We’ve built that team up over a number of years and we’re very proud of them and very proud of the care that they deliver” founder and owner Mark Gilbert said.

Founders and owners Mark and Wendi Gilbert began Dovehaven Care Homes in 1983, when they opened Dovehaven Residential Home in Southport. Since then, the company has grown to over 20 care homes strong across the North-West, providing residential, nursing, dementia and specialist health care. While the month of October is a chance for the Dovehaven team and residents to celebrate Dovehaven’s remarkable milestone, the Gilbert Family want to take the opportunity give back and to say thank you to all of the individuals, families and local businesses that have helped and supported Dovehaven over the past forty years.

“To every member of staff, every helper, every family member. A huge thank you to them all” founder and owner Wendi Gilbert said.

Mark and Wendi Gilbert stand shoulder to shoulder outside Dovehaven Residential Home, where they began the Dovehaven Family 40 years ago.
Mark and Wendi Gilbert outside Dovehaven Residential Home, where they began the Dovehaven Family 40 years ago.
A large Victorian red brick building, with a conservatory. The grounds of the care home are surrounded by big tress and lush green grass
Dovehaven Residential Home in Southport

 

 

 

 

 

 

 

CEO Jenny Davies writes:

“I am extremely proud to lead the Dovehaven business, a business that has quality and care at the centre of everything we do. To work with owners and colleagues who have worked tirelessly to improve elderly care provision in the North West is an honour. Whilst we are taking this opportunity to celebrate our 40 years of history, we are also focused on building a positive future for Dovehaven; continuing to foster an environment where people are proud to work, and a high quality of care for all our residents is at the heart of what we do. Here’s to the next 40 years and beyond.”

Dovehaven Care Homes is committed to delivering excellent and tailored care to each and everyone of their residents and has achieved remarkable success, consistently earning “Good” ratings from the Care Quality Commission (CQC). Carehome.co.uk has recognized Dovehaven as one of the top 20 care home groups in the UK, with consistent ratings of 9.5 and above across its network. Dovehaven was founded on and continues to operate through their guiding principles of passion, kindness, integrity and inclusivity.

40 Acts of Kindness

To aid in celebrating 40 years of Dovehaven we have committed as a company to carrying out forty acts of kindness throughout the month of October. These good deeds will come in all shapes and sizes, and will be documented on Dovehaven’s social media, including our Instagram account. Some of these acts may also be delivered throughout the community, and we invite anyone who discovers an act of kindness to document it online, using the hashtag #Dovehaven40.

To celebrate our 40th birthday, Dovehaven has a jam-packed month of events planned. Every Friday in October, the care team, residents and support team of Dovehaven’s care homes will be connecting via video call to join together in celebration and take part in a variety of events, including Bonanza Birthday Bingo and a virtual cocktail party. As well as the Friday events, Dovehaven’s homes will be all be decorating their front doors, complete with a special 40th birthday wreath.

We encourage everyone to keep their eyes peeled for the best dressed front doors, as you travel around Dovehaven’s homes.