Dovehaven rated in UK ‘Top 20’

Dovehaven have been recognised as one of the ‘Top 20 Rated Large Care Home Groups in the UK’!  Thanks to the wonderful resident and family reviews sent to, the care sectors very own ‘Trip Advisor’,  we are celebrating this BIG success. By way of a ‘thank you’, our Partners and Managing Director Sam Jacob sent out this message to everyone:

This is a first for Dovehaven, a wonderful accolade for the hard work and dedication of the whole of the Dovehaven ‘family’ of care homes. Thanks to our residents, their families and friends, who have taken the time to send in their reviews and ensured that we as a family business can walk tall with other, more well known, national providers.’

If that wasn’t enough, Garden Lodge Care Home has been recognised as one of the ‘Top 20 Rated Care Homes in the North West’. How proud we are of Catherine Ponzini and her team who, with the support of their residents and families, have ensured their place in this much coveted list of care homes.

It is always what others say about our care and services which is more important about what we say about ourselves, so to those families who have written kind and supportive comments, given constructive feedback and recognised our wonderful Dovehaven team members we say ‘thank you’, it means more than we can say.

Maple Lodge features on BBC Granada news

Lise McNally interviews Lou Corris 

Maple Lodge featured on a Granada News report in May when the subject of family visits to care homes was a ‘hot topic’. The home featured on the evening news in a report highlighting a campaign group supporting care home residents in calling on the Government to end what they call ‘inhumane restrictions’ on family visits.

The Rights for Residents Group, which was founded by two Liverpool women, said many care homes were ignoring the new relaxed guidelines on family visits – often limiting residents to one, 30 minute visit a week at most.

How great to see Lou Corris and her team talk about testing, visiting and how life has changed in our care homes for them, family members and our residents. Lou was interviewed and she was able to explain all of the continued efforts they, and all Dovehaven homes, were making to ensure that family members could visit their residents, safely, and within the government guidelines.

Lou said ‘We spend a lot of our time, the diaries quite full, I feel a bit like an events coordinator sometimes.’

Lou and her Maple Lodge team did the home and us proud. After the report was broadcast, two members of the public took the trouble to contact us via the Dovehaven website and send us comments about the report:

‘Hello. I watched your Interview on the TV tonight.

My mum (80) has dementia. She was in the Countess with a broken ankle and Covid hit so she wasn’t allowed home. They said my dad (82) couldn’t look after her safely. And they were right. At that point mum did recognise us. It took a while. But once we had sang all her favourite hymns, she got it. Xx But mum was eventually moved into a care home. And now we can see her she has absolutely no idea who we are. (The gap was just too long) We were , and still are such a close family.
When I watched your interview tonight. You said ‘I work with patients with dementia and you may think they don’t know you been for the visit but they are happier when you have gone. Xx

You have no idea how happy that made me feel. I phoned my sister and said, Did you see the lady on the news about care homes and she said yes … I couldn’t stop crying.

Lou. Thank you so much for your comments. We really didn’t think our mum could do emotion. Whose right? Will we never know. But tonight you gave us hope and made our weekly visits full of hope.  Thank you.

‘Hi Guys,
Just saw all about your Maple Lodge Home on news, how nice to see people who care and residents getting cared for,……. Your home looked lovely and you can see how much the girls loved the residents’

What wonderful comments!

Thank you to our family members who also took part in the report, we do appreciate it.

Should you wish to see the report, please follow this link


V E Day celebrations at Dovehaven


Residents take part in Anniversary celebrations for VE Day  

The 76th anniversary of V E Day was celebrated in style in our Dovehaven homes. Union Jacks were strung up as bunting and the homes were decorated to ensure that the celebrations were as they should be.

Marsh House decorated their dining room and had a ball. Brooklands enjoyed an afternoon in true ‘street party style. Bunting, flags, balloons, buffet, they had it all! Paradise House had a great party with a surprise visit from a bear, who would have thought it! Church View sang Vera Lynn songs and ate fish and chips, now that’s very British!

Manchester House had also put a lot of preparation into the day and put on the most fantastic display of items from the era. Apart from decorating the doorway of the home with the union jack bunting, there were some real ‘conversation starters’. A tin warders hat, a box of tea, powered egg and a gas mask, there was everything displayed to evoke the 1940’s. What a great way to set the atmosphere for the day, which included a great party!

However Dean Wood Manor organised a day, like not other, with vintage cars and appropriate 1940’s costume to ensure the day had that authentic feel.

Residents enjoyed being able to admire the cars, which were driven  right up to the front door, with many pictures were taken as a momento for the day. Staff dressed as land girls and members of the home guard, everyone entered into the spirit of the day. The fun did not stop there, inside the party continued with a karaoke party  and a celebratory cake and buffet. It was certainly a day to remember.

To see the full album of photos from the day visit the @dovehavencarehome facebook page.

Butterflies released in Birkdale

Westcliffe Manor have been getting to know the most attractive members of the butterfly family.

Thanks to Linda, the daughter of a resident, Westcliffe Manor have been able to release ‘Painted Lady’ butterflies into their garden. Released at the end of April when the blossom was on the fruit tree, the residents were able to learn about the process of rearing and releasing these beautiful butterflies successfully.

The photographs taken on the day do little justice to the close up view everyone had when the butterfly was placed upon the flowers.

Westcliffe Manor now have the idea using their  butterfly images for cards or invitations.

What an interesting activity for everyone to be involved in.