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Millbrook House

Offering the safest and warmest of welcomes to new residents.

Millbrook House is a home which offers exemplary nursing care for those living with dementia and its reputation among healthcare professionals is excellent.

The health, well-being and happiness of our ‘family’ of residents, is always our number one priority.

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Millbrook
Millbrook
Millbrook
Millbrook
Millbrook
Millbrook

'Top 20 Rated Large Care Home Group in the UK'.

Top 20 Care Homes

Welcome to Millbrook House

Millbrook House in Southport is a purpose built nursing home that cares for 50 residents living with dementia who have nursing needs. We provide professional, kind care which ensures that residents feel reassured, comfortable and well cared for.

One of the outstanding features of our home is the resident 'dining experience'. Following all best practice for hydration and nutrition for those living with dementia, residents enjoy every meal time at a standard, 'second to none'. The menu, table setting, service and refreshments support every resident to eat and drink well, at their leisure.

Our residents enjoy large lounges and dining room plus, a quiet 'Namaste' room. Namaste dementia care is specifically for those experiencing the later stages of dementia. This model of dementia care is very much seen as best practice within the care sector.

Those who live with us are encouraged to take part in the many daily activities. Our talented activity coordinator is dedicated to ensuring that activities are active, support residents wellbeing, engage people's attention and interest. Being engaged in meaningful activities ensures residents feel comfortable, safe and 'at home' enough to be able to relax and have fun and enjoy the company of others.

There is also a well maintained, dementia friendly, courtyard garden. and our very special hairdressing salon. Bedrooms are over two floors, with a lift, and we very much encourage our residents to personalise their own bedrooms with their own special items, to ensure that it feel 'just like home'.

Friends and family are welcome to visit at any time. We also have a specially constructed 'visitor pod' so that we are able to facilitate safe family visiting, whatever the current guidelines might be.

The health, well-being and happiness of our ‘family’ of residents, is always our number one priority.

At Millbrook we are proud to say that the dementia care we provide is truly ‘person-centred’. Everything we do is driven by this genuinely caring person centred approach, working together with friends and family to ensure the care experience is as expected and most importantly, helping residents stay healthy and safe.

Person centred care begins with a comprehensive assessment prior to a resident moving to us for care. The information we gather is recorded within care plans, tailored specifically to individual resident’s preferences, lifestyles and routines, as well as their medical and health information. We also understand that care requirements may well change, and we are mindful to ensure those changing needs are identified.

Millbrook use a ‘state of the art’ digital care planning system which is quick and easy for all team members to use and frees up time even more time to spend time with residents.

Millbrook has introduced 'Namaste' dementia care to the home for those experiencing the later stages of dementia. This model of dementia care is very much seen as current best practice within the care sector. The Home Manager and her team are passionate about best practice in dementia care and ensuring Millbrook implements all possible evidence based innovations.

Our talented activity-coordinator ensures our residents enjoy varied, interesting and engaging things to do. Uniquely at Millbrook, there are additional wellbeing therapies available to enjoy, such as Indian head massage and yoga which all come together to provide a range of active, fun and individualised daily activities dependent on resident choice. In addition, seasonal celebrations and special events such as birthdays are always celebrated.

All Dovehaven care homes use 'Oomph! On Demand' to support resident exercise, hobbies, themed days and personal interests.

The respite care we provide is ideal for those looking for extra care and support in a relaxing and homely environment - whether its following a recent illness, or to have a 'holiday stay' while a carer has a break. If you are considering a respite stay for someone you care for, please do not hesitate to get in touch.

Home Manager Carley Rawlinson and her teams at Millbrook House are dedicated to ensuring that the home is a kind, supportive and safe place for residents to live; always working to ensure all residents needs are met by implementing best practice for dementia care, with compassion.

Dovehaven have a robust induction and ongoing training for all team members to ensure that they have all of the skills and knowledge they need to provide expert dementia care, with confidence. Of course, our Home Manager and our Deputy Manager are appropriately qualified and always on hand to give support and advice to team members and family members alike.

The team work together with a 'whole home' approach to resident care. All staff are trained in dementia awareness and person-centred care systems and approaches.

Our activity coordinator supports the whole team to ensure the very best of dementia care for residents. Resident well being is a focus of the home and this shines through in the many individual, person centred therapies which residents are able to enjoy. Relaxation, exercise, yoga, meditation, music and art are just some of the ways our residents are able to enjoy their days

Our dining room is certainly spacious! With our dining tables always set as you would expect at a family table, our residents enjoy the best of dining experiences making them feel very much ‘at home’ in the friendliest of atmospheres.

All of our mealtimes are happy, sociable occasions, with a table service ‘second to none’ ensuring mealtimes and their meals are exactly as any individual resident wishes them to be!

The daily menu includes old favourites like pies, roasts and sticky toffee pudding and is packed with quality, seasonal and nutritious ingredients. Created by chefs, with the reassurance that dietitians oversee the menu preparation, we guarantee our meals are as nourishing as they are appealing and delicious. Our menu is varied, tempting and reflects residents preferences. We pride ourselves on ensuring that our menu choices are available, in the most appropriately palatable way, for all needs.

Our meal choices are sure to tempt even the smallest appetite, so that we can be sure nutritional needs can be met for every resident.

We also enjoy hosting various food related events throughout the year. There is no doubt that the fun of a themed event which is reflected in the menu of the day, gives our residents the opportunity to eat some very enjoyable traditional meals but also try something a little different.

Of course, there is a choice of refreshments available to residents, at all times, as it is important for our residents to drink enough, as well as to eat well.

Homemade scones and cakes are available daily from the kitchen and residents very much enjoy having afternoon tea!

In addition to mealtimes, drinks, fruit, snacks and suppers are freely available for all to enjoy.

Get in Touch

Millbrook House, 39-41 Birch Street, Southport, Merseyside, PR8 5EU

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What people say

Since mum has been at Millbrook, our needs as a family have always been considered. The manager and her staff are equally as concerned about our wellbeing as they are about mums, and always make sure we know they are there for us as a family as well as mum.
Millbrook feels to me like one huge extended family and I wouldn’t hesitate to recommend them

Carol S (Daughter of Resident)

In my experience as a sister of a resident of Millbrook House, I have found it to be a home of very high standards. It is very clean and the food is good and plentiful, best of all are the staff who do a great job. They are kind and respectful, at the same time very efficient while seeing to the resident’s needs I would not hesitate in recommending this home

D T (Sister of Resident)

I cannot convey how very impressed l am with the standards and kindness of everyone who works at Millbrook especially dealing with a very demanding and complex patient.

Mary R (Friend of Resident)

My father has quite advanced vascular dementia, and he is unable to carry out any self-care at all, however, the staff at Millbrook care for him wonderfully. To try to keep dementia patient stimulated is difficult but the staff at the home do their best the interact with the patients, and they also provide entertainment in the form of visiting singers, dance parties and for those who have enough mobility, trips out on a mini-coach. It was awful for us as a family to have my Dad placed in a home, but as this was unavoidable time, we feel he is in an excellent environment where he is cared for by smiling, dedicated staff, 24-hours a day.

Ken K (Son of Resident)

Under an emergency placement, my husband was placed in Millbrook House in June 2018. This was an extremely traumatic time for the whole family, however, during that time the management and staff have been wonderfully supportive of both myself and my husband, who is in their care. During the Covid-19 pandemic, they have worked above and beyond the call of duty and for this, we are extremely grateful.

Phyllis K (Wife of Resident)

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