Regional Administrator

Full Time

Positions available in Merseyside Preston and Accrington Southport

Opening Date:


About us

Dovehaven Care Homes is a family owned and award-winning care home group operating 23 care homes across the north west of England. For the past 40 years we have been providing the highest quality residential, dementia, nursing and specialist health care to the residents in our care.

We are passionate about providing the highest standard of care to our residents, no matter what. Working as one team with mutual respect and kindness, we are dedicated to going above and beyond to improve the daily lives of our residents and our colleagues.

At Dovehaven, no matter what job it is you do, we are all united in our shared values of Passion, Kindness, Integrity and Inclusivity. Wish to find out more about our company and our history? Read more about us and our 40 years of caring experience!

About the role

We are looking for a highly organised individual with demonstrable experience in an administration role and an appreciation and understanding of the challenges facing adult social care.

The role is to provide an efficient and effective administrative support service to the homes and the regional manager as well as supporting a team of approximately 5 care home administrators.

In this position, you will be responsible for a range of administrative processes to support our care homes and our colleagues. These responsibilities include:

  • Analyse and report service data and information to the regional managers and ensure this is done an accurate, regular and timely manner
  • Provide additional support to the service e.g. training and development monitoring through LMS, project work, audits 121.s/performance reviews monitoring
  • Administer annual leave and attendance through the computerised resource management system
  • Provide administration cover and support in the absence of home administrators
  • Organise and provide support in meetings including minute taking, where appropriate and disseminate outcomes to the relevant teams and follow up actions points
  • Take an active part in the set-up of new services or changes from an administrative, system or process point of view
  • Escalate to senior management over any concerns with the quality or accuracy of data and provide action plans to resolve such problems
  • Ensure that a high quality and timely support is provided (utilising relevant Microsoft Office packages and internal management systems) when producing correspondence, reports, e-mails, presentations, project plans and spread sheets

The Benefits

  • Competitive annual salary £25,959
  • Pension scheme
  • Access to up to 9 month of free mental health support
  • Comprehensive training with the Dovehaven Academy
  • Paid DBS
  • Free on-site parking

The Ideal Candidate

We are looking for a highly organised individual to fill this Regional Administrator position. In addition, the ideal candidate will:

  • Have prior experience in a similar role
  • be an excellent communicator, oth written and verbal
  • Have the ability to work efficiently and effectively processing confidential and sensitive information and data
  • Possess demonstrable organisation skills
  • Have excellent administrative skills, including with computerised system data input
  • Be self directed and have the ability to work unsupervised

As part of our recruitment process you will be required to complete an Enhanced DBS check. Their code of conduct can be found here if you wish to read:


There are no essential education or qualification requirements for this role, however NVQ or QCF qualification in Business or administration would be desirable.

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibilty for employment in the United Kingdom. If your application is successful you will need to provide evidence, in its original format for verification.

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