Terms & Conditions

These Terms and Conditions together with the Privacy Policy govern your use of this website (the “Dovehaven site”) and your relationship with Dovehaven Services LLP (“Dovehaven,” “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Dovehaven website. If you have any questions on the Terms and Conditions, please contact hello@dovehavencarehomes.co.uk


The Dovehaven website is provided to you for your personal use subject to these Terms and Conditions. By using the Dovehaven website you agree to be bound by these Terms and Conditions.


The content of the Dovehaven website is protected by copyright, database rights, trademarks and other intellectual property rights. You may retrieve and display the content of the Dovehaven website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for non-commercial use, your own personal use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise copy, reproduce, modify or distribute or use for commercial purposes any of the materials or content on the Dovehaven website without written permission from Dovehaven Services LLP.


We may update these Terms and Conditions at any time for regulatory or legal reasons or to allow the proper operation of the Dovehaven website. Any changes will be notified to you via a suitable announcement on the Dovehaven website. The changes will apply to the use of the Dovehaven website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Dovehaven website. If you continue to use the Dovehaven website after the date on which the change comes into effect, your use of the Dovehaven website indicates your agreement to be bound by the new Terms and Conditions.


You may not use the Dovehaven website for any of the following purposes: a) disseminating any unlawful, vulgar, harassing, libellous, harmful, abusive, threatening, obscene, or otherwise objectionable material or otherwise breaching any laws; b) transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice; c) interfering with any other person’s use or enjoyment of the Dovehaven website; or d) making, transmitting or storing electronic copies of materials protected by copyright without the permission of Dovehaven Services LLP. You will be responsible for our losses and costs resulting from your breach of this clause.


Although we aim to offer you the best service possible, we make no promise that the services at the Dovehaven website will meet your requirements. We cannot guarantee that the service will be fault-free. If a fault occurs in the service, you should report it to Dovehaven Services LLP, and we will attempt to correct the fault as soon as we reasonably can. Your access to the Dovehaven website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.


As a service to users, the Dovehaven website includes links to other web sites or material which are beyond its control. Dovehaven Services LLP is not responsible for content on any site outside the Dovehaven site.


The Dovehaven website provides resources and information and while Dovehaven tries to ensure that material included on the Dovehaven website is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If we are informed of any inaccuracies in the material on the Dovehaven website, we will attempt to correct the inaccuracies as soon as we reasonably can. If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Dovehaven website. This clause shall not limit or affect our liability if something we do negligently causes death or personal injury.


These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.


We make no promise that materials on the Dovehaven website are appropriate or available for use in locations outside the United Kingdom and accessing the Dovehaven website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.


You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected. If you breach these Terms and Conditions and Dovehaven Services LLP chooses to ignore this, Dovehaven Services LLP will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. Dovehaven Services LLP shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control. The Dovehaven website is owned and operated by Dovehaven Services LLP whose registered address is at 2-4 Lord Street, Southport, Merseyside PR8 1QD. Dovehaven Services LLP is regulated by The Care Quality Commission (CQC). If you have any queries, please contact us. Dovehaven Services LLP (company registration No. OC430449