DOVEHAVEN
A person-centred approach
Your loved one isn't defined by their condition or care needs - they're a unique individual with their own history, preferences, and personality. That's why everything we do starts with getting to know who they really are.
We create care that's built around their...
Life story and what matters to them
Daily preferences and routines
Relationships with family and friends
Individual health and support needs
Interests, hobbies, & what brings them joy
Real homes
Designed for wellbeing
We believe your loved one’s environment should help them feel safe, comfortable and more like themselves. That’s why 22 of our 23 homes have achieved recognition from the Dementia Services Development Centre at the University of Stirling for our dementia-friendly design.
Our homes are thoughtfully designed to compensate for age-related changes like sight loss, hearing loss, and mobility challenges. Every detail - from lighting and colours to layout and signage - is carefully considered to help your loved one feel settled, secure and more at ease each day.
Real Care
Supporting through emotional moments
We understand your loved one might sometimes feel unsettled or overwhelmed. When these moments happen, our team uses Positive Behavioural Support (PBS) - a compassionate, evidence-based approach that looks for the reasons behind behaviours.
Continuous Training
Our teams are trained in gentle, effective techniques that respect dignity whilst keeping everyone safe.
Collaborative Planning
Working with you, your
loved one, and healthcare professionals to create supportive care plans.
Understanding, Not Judging
We work to understand what your loved one is trying to communicate.
Regular Review
We regularly reflect, review and adapt how we support your loved one.
Real life
Daily life that matters
Activities and engagement
Personalised activities based on their interests and abilities
One-to-one time for those who prefer some quieter moments
Group activities for those who enjoy socialising
Celebrating special occasions and creating new memories
Visits from therapy animals, local school children, and community groups
Staying Connected
Private online communities where families can stay updated
Flexible visiting arrangements that work
for your family
Support for family members on how to connect meaningfully
Comfort & Familiarity
Familiar, safe rooms with space to personalised with their belongings
Maintaining routines that provide comfort and security
Peaceful gardens and comfortable communal spaces
Up to date
Technology that enhances life
Our electronic care planning means their support can
be updated instantly as their needs change, ensuring
they always receive exactly the right level of care.
Up to date
A place to
call home
Where life truly continues.
