Birch Abbey Care Home, Southport
DOVEHAVEN
Welcome To
Birch Abbey is a purpose-built home, thoughtfully designed to support people living with dementia. Here, your loved one will find comfort, continuity, and care from a team who truly understands. It’s a calm, welcoming place to settle and stay.
Families from across Southport and nearby communities choose Birch Abbey for our experience, our continuity of care, and the warm relationships we build with residents and their loved ones.
Our Care services
Dementia Residential Care
For those who need daily living support in a secure, dementia-friendly environment
Dementia Nursing Care
Expert nursing support for more complex dementia-related health needs
Respite Care
Short-term stays following illness or 'holiday stays' whilst carers take a break
One-to-one care
Personal support for residents who require extra individual attention
Capacity
60 residents across 4 thoughtfully designed floors
Our Carers
Home Manager
Rachel Smalley leads the team at Birch Abbey, ensuring our commitment to providing the very best dementia care Southport has to offer. For Rachel and the team, the health, wellbeing and happiness of our residents is always the number one priority.
"What makes Birch Abbey special is our genuine understanding of dementia and how we can create an environment where people feel safe, valued, and truly at home. Every person has their own story, and it's our privilege to honour that whilst providing the expert care they need."
Rachel ensures that our purpose-built design and person-centred approach work together to create the best possible life for every resident.
Want to find out more?
Birch Abbey
Spaces that feel like home
Spacious en-suite bedrooms - Rooms that feel safe and familiar, with space to personalise using furniture, photos or keepsakes from home
Thoughtful design across 4 floors - Purpose-built with dementia care in mind, creating familiar and comfortable spaces
Large communal areas - Spacious lounges and dedicated dining rooms on each floor for socialising and quiet moments
Innovative recreational spaces - Library and salon, integral to our person-centred approach to dementia care
Beautiful hidden gardens - Peaceful, secure gardens tucked away at the back of the home — a quiet place to relax or spend time with family
Social spaces - Bar area for special occasions and family visits, quiet library, and A cosy TV lounge designed to feel familiar and comforting
Patio access - Direct access to outdoor spaces for fresh air and peaceful moments
Birch Abbey
A team that truly understands dementia care
Specialist training
Our team shares a passion for caring for people living with dementia, ensuring every need is met with kindness and expertise.
Expert training
All team members are trained in dementia awareness and person-centred care, with the skills needed to provide kind, appropriate care for each individual
Continuous development
Every team member receives hands-on training and ongoing support to build confidence and provide compassionate care that feels personal
Supportive leadership
Our Home Manager and Deputy Manager are always available to support team members and family members alike
Family atmosphere
Our staff create a real 'family feel' to the home through humour, conversation, and genuine care
Birch Abbey
Person-centred care that truly understands
The health, wellbeing and happiness of your loved one is always our number one priority. We provide care that ensures they feel as if they're in their own home, with familiar faces and familiar routines.
Individual care plans - Tailored specifically for your loved one's needs, preferences, lifestyle, and routines
Getting to know them - We work closely with you and your loved one to learn as much as possible about who they are
Building around their life - Everything we do is driven by their personal history, preferences, and what matters to them
Flexible support - Whether they need residential or nursing care, we can adapt as their needs change
RESIDENTIAL CARE
Mealtimes that bring joy
Your loved one will have variety and choice at every mealtime, from the delicious food on offer to where they wish to enjoy their meals.
Dedicated dining rooms
On each floor where residents can become familiar and comfortable, creating 'family' mealtimes that feel settled and homely
Home-cooked variety
Our experienced chef ensures menus are varied, seasonal, and always reflect residents' preferences
Dementia-friendly nutrition
Tempting, easy-to-eat menu choices ensuring all residents receive the nutrients they need
Flexible dining
From breakfast and lunch to afternoon tea and dinner, with refreshments available at all times
Understanding needs
We know how important proper nutrition and hydration are for people living with dementia
Birch Abbey
Birch Abbey
Birch Abbey
Grand dining in elegant surroundings
Hotel grandeur dining - Magnificent dining room reminiscent of the building's imposing hotel heritage
Beautifully set tables - Always elegant presentation whilst ensuring residents feel very much 'at home'
Premium hospitality - Outstanding service from our team of hosts and hostesses
Exceptional cuisine - Experienced chef creating varied, tempting menus reflecting resident preferences using fresh, local ingredients
All-day service - Refreshments, afternoon tea, snacks, and suppers freely available from dining room buffet counter
Dining as experience - Every meal designed as a pleasure in our standout dining room
The Home
We’d love to welcome you in. Come meet the team, explore the home, and see how we make each day feel calm, meaningful, and personal. Meet our passionate team, see our thoughtfully designed spaces, and discover how we create a true home for people living with dementia.
